--- title: Support | Help description: Support | Help --- [Skip to content](https://help.getstepr.com/migration/en#main-content) English Show submenu for translations ![STEPR-1080x1080-1-1.png\]](https://help.getstepr.com/hs-fs/hubfs/STEPR-1080x1080-1-1.png?height=40&name=STEPR-1080x1080-1-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Submit a Ticket](https://stepr.customerdesk.io/) [Submit a Ticket](https://stepr.customerdesk.io/) Hi. How can we help? - There are no suggestions because the search field is empty. ### [![](https://help.getstepr.com/hubfs/8%20(7).jpg) STEPR GO Learn to set up, troubleshoot and maintain the STEPR GO.](https://help.getstepr.com/migration/en/stepr-go?hsLang=en) ### [![](https://help.getstepr.com/hubfs/8%20(6).jpg) STEPR+ Learn to set up, troubleshoot and maintain the STEPR+.](https://help.getstepr.com/migration/en/stepr?hsLang=en) ### [![](https://help.getstepr.com/hubfs/8%20(8).jpg) STEPR CLASSIC Learn to set up, troubleshoot and maintain the STEPR CLASSIC.](https://help.getstepr.com/migration/en/stepr-classic?hsLang=en) ### [![](https://help.getstepr.com/hubfs/8%20(9).jpg) STEPR PRO+ Learn to set up, troubleshoot and maintain the STEPR PRO+.](https://help.getstepr.com/migration/en/stepr-pro?hsLang=en) ### [![](https://help.getstepr.com/hubfs/8%20(10).jpg) STEPR PRO CLASSIC Learn to set up, troubleshoot and maintain the STEPR PRO CLASSIC.](https://help.getstepr.com/migration/en/stepr-pro-classic?hsLang=en) ### [![](https://help.getstepr.com/hubfs/8%20(5).jpg) STEPR XL+ Learn to set up, troubleshoot and maintain the STEPR XL+](https://help.getstepr.com/migration/en/stepr-xl?hsLang=en) ### [![](https://help.getstepr.com/hubfs/8%20(10).jpg) STEPR XL Classic Learn to set up, troubleshoot and maintain the STEPR XL Classic.](https://help.getstepr.com/migration/en/stepr-xl-classic?hsLang=en) ### [![](https://help.getstepr.com/hubfs/Ultimate-Pack-1.jpg) STEPR ACCESSORIES Learn to set up, troubleshoot and maintain the STEPR Accessories.](https://help.getstepr.com/migration/en/stepr-accessories?hsLang=en) ### [![](https://help.getstepr.com/hubfs/Screenshot%202025-10-14%20at%208.35.44%20AM.png) STEPR+ PLATFORM Learn to set up, use, update and troubleshoot the STEPR+ PLATFORM.](https://help.getstepr.com/migration/en/stepr-platform?hsLang=en) ### [![](https://help.getstepr.com/hubfs/2%20(3).jpg) STEPR BIONIC BIKE XL VPR Learn to set up, troubleshoot and maintain the STEPR PERFORMANCE BIONIC BIKE XL VPR.](https://help.getstepr.com/migration/en/stepr-bionic-bike-xl-vpr?hsLang=en) ### [![](https://help.getstepr.com/hubfs/8%20(4).jpg) STEPR TREADSLED XL VPR Learn to set up, troubleshoot and maintain the STEPR PERFORMANCE TREADSLED XL VPR.](https://help.getstepr.com/migration/en/stepr-treadsled-xl-vpr?hsLang=en) ### [![](https://help.getstepr.com/hubfs/8%20(5)-1.jpg) STEPR ROWER XL VPR Learn to set up, troubleshoot and maintain the STEPR Performance Rower XL VPR.](https://help.getstepr.com/migration/en/stepr-rower-xl-vpr?hsLang=en) ### [![](https://help.getstepr.com/hubfs/8%20(6)-1.jpg) STEPR SKI XL VPR Learn to set up, troubleshoot and maintain the STEPR PERFORMANCE SKI XL VPR.](https://help.getstepr.com/migration/en/stepr-ski-xl-vpr?hsLang=en) ### [![](https://help.getstepr.com/hubfs/2%20(4).jpg) STEPR CYCLE XL VPR Learn to set up, troubleshoot and maintain the STEPR PERFORMANCE CYCLE XL VPR.](https://help.getstepr.com/migration/en/stepr-cycle-xl-vpr?hsLang=en) ### [STEPR APP Learn about the STEPR app. World's first stair-climbing app](https://help.getstepr.com/migration/en/stepr-app?hsLang=en) [![Chill listening crop-3](https://help.getstepr.com/hs-fs/hubfs/STEPR-1080x1080-1-1.png?width=111&height=24&name=STEPR-1080x1080-1-1.png "Chill listening crop-3")](https://help.getstepr.com/?hsLang=en) Copyright © 2026, Stepr